Vacancy Announcement from Worldlink Communication Ltd

Business Analyst

Current Job Vacancies: 1
Functional Designation: Business Analyst
Department: –
Location: Head Office, Jawalakhel

Job Description

Gathering and interpreting data and creating reports.
Recommending solutions to enhance efficiency or solve business problems.
Use various analytical tools and have a strong understanding of both business and technology.
Functionally aligned with BI operationally COO team.
Must coordinate with inter-department to complete projects.

Other Specification

Minimum a bachelor’s degree in a competitive field.
Priority to a degree in a business, computing, economics, or CA subject.
More than 2 years of experience in consumer industries.
Good business analysis and the skills required.

Regional Finance Controller

Current Job Vacancies: 1
Functional Designation: Regional Finance Controller
Department: Finance
Location: Kohalpur

SKILLS & RESPONSIBILITIES

Planning & Budgeting

Assist in formulating the Region’s future direction and supporting tactical initiatives.
Monitor and direct the implementation of strategic business plans.
Develop financial strategies.
Manage budgeting processes.
Develop performance measures that support the Region’s strategic direction.

Operations

Participate in key decisions as a member of the regional management team.
Maintain in-depth relations with all members of the regional management team.
Manage the accounting, regional tax and compliances.
Oversee the financial operations of branches of the region.
Oversee the Region’s transaction processing systems.
Implement operational best practices.

Financial Information

Oversee the issuance of financial information of the region.
Report financial results of the region to the executive team of the company.
Risk Management
Understand and mitigate key elements of the Region’s risk profile.
Construct and monitor reliable control systems.
Ensure that the Region complies with all legal and regulatory requirements.
Ensure that record keeping meets the requirements of auditors and government agencies.
Report risk issues to the executive team of the company.
Maintain relations with external auditors and investigate their findings and recommendations.

Fund Management

Monitor cash balances, depositions and cash forecasts of the region.
Ensure weekly/monthly reconciliations (bank, wallet, swipe, cash in hand etc.).

QUALIFICATIONS & REQUIREMENTS

CA/AACA/CA final or working experience in or above Officer level for at least 3 years in the Finance Department.
Owning a vehicle and driving license is highly preferred.
Should have a high level of written and oral communication skills.

Business Growth Associate

Current Job Vacancies: 10
Functional Designation: Business Growth Associate
Department: Enterprise
Location: Kathmandu valley

SKILLS & RESPONSIBILITIES

Handle inquiries from enterprise customers and provide appropriate product offerings.
Establish customer mapping and devise strategies for visiting and successfully closing sales.
Formulate and implement activities related to enterprise sales.
Provide weekly, monthly, and quarterly sales activity reports to a supervisor.
Plan sales activities and meet assigned sales targets.
Establish and sustain a professional relationship with customers.
Collaborate and communicate with cross-functional teams to resolve customer issues and ensure the timely completion of projects.
Create technical solution proposals and generate quotations for offered products and services.
Engage in cross-functional roles within the sales department.
Ensure a robust payment cycle for customers and promptly clear receivables.

QUALIFICATIONS & REQUIREMENTS

Bachelor’s degree in management/IT or related field with minimum 2-year experience or master’s degree with 1 year experience.
IT knowledge preferred.
Having a 2-wheeler with a valid driving license is preferred.
Good verbal and written communication skills in English and Nepali.
Good working knowledge of Microsoft Office and excel.
Be courteous, and punctual, and adhere to company policies.

Software Developer

Current Job Vacancies: Few
Functional Designation: Software Developer
Department: Programming Department
Location: Head Office, Jawalakhel

Responsibilities:

Develop and maintain web applications using PHP and Laravel
Collaborate with other team members to develop high-quality software solutions
Write clean, efficient, and maintainable code
Stay up-to-date with emerging trends and technologies in web development

Qualifications:

Bachelor’s degree in Information Technology or a related field
At least 2 years experience in a related field
Strong OOP Knowledge and troubleshooting skills
Proficiency in Core PHP and PHP web frameworks (Laravel/Lumen)
Proficiency in DBMS and SQL (MySQL/Oracle/PostgreSQL)
Experience with RESTful APIs and web services
Knowledge of Javascript, React.js, and Node.js would be an added advantage
Knowledge of Git.

Customer Value Manager

Current Job Vacancies: 1
Functional Designation: Customer Value Manager
Department: Marketing
Location: Head Office, Kathmandu

SKILLS & RESPONSIBILITIES

Analyze customer information enabling you to develop insights into customer trends and implicit behavior.
Effective customer onboarding by maintaining proper interaction and engagement of customers with the organization.
Design and implement retention strategies for each customer segment and service process design.
Maintaining and enriching the customer’s lifetime value.
Development of customer loyalty program and evaluation of retention and loyalty campaigns.
Maintain a high level of customer response and satisfaction based on both survey and attrition indicators. Increased reference ability and look to promote connection between the customer and Organization at all times.
Develop plans to enhance ARPU and Churn Management.
You will engage and partner with various teams to conduct research and gather information from various sources and tools (internal/external).

QUALIFICATIONS & REQUIREMENTS

Master’s Degree in Management, or any other relevant field.
Minimum of 7 years of experience in telecom; ISP; Fintech.
Cooperative with excellent communication and organizational skills
Highly creative with experience in identifying target audiences and devising campaigns that engage, inform, and motivate.
Strong Data Analytics skills.
Ability to manage multiple complex engagement programs.
Customer Service orientation and customer-centric
Working Knowledge of customer service software, databases, and tools.
Strong interpersonal skills with a challenging and persuasive manner, to win and maintain the respect of colleagues across the business at all levels.
Excellent means of analysis and marketing research methods.

Deadline: 26 July, 2024

Chief Information Officer (CIO)

Current Job Vacancies: 1
Deadline: 31 July, 2024
Functional Designation: Chief Information Officer (CIO)
Department –
Location: Kathmandu, Nepal

Overview:

We are seeking an experienced professional to join us as the Chief Information Officer (CIO). The CIO will oversee our internal software and information management system, provide leadership to our security teams, and manage the entire IT lifecycle.

Key Responsibilities:

Develop and execute forward-thinking information system strategies to align with the company’s vision and enhance operational efficiency, customer experience, and competitive advantage, including the formulation of an annual plan and budget.
Establish and enforce IT standards and policies for regulatory compliance, including access control, data protection, and oversee organizational information management systems and security protocols in alignment with industry standards and regulations.
Lead internal software teams to implement business-aligned solutions, overseeing the website, mobile app, email systems, ERP, and other information management systems.
Identify and integrate third-party software solutions and applications with internally developed applications.
Manage the IT lifecycle by assessing and overseeing hardware and networking equipment to ensure the reliability, performance, and security of internal IT systems and office automation systems. Enhance and secure IT systems and processes for efficiency, security, and reliability, supporting employee productivity through software guidance and issue resolution.
Stay updated on emerging technologies, exploring opportunities to implement new applications with ML and AI projects to drive efficiency and service enhancements.
Provide leadership and mentorship to the IT team, fostering a culture of collaboration, innovation, and continuous improvement.
Conduct and oversee periodic training to ensure employees are equipped with the necessary skills and knowledge to effectively utilize software, technology and tools, promoting continuous learning.

Qualifications:

A Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience. An additional MBA degree will be considered an added advantage.
At least 5 years of hands-on experience as a software developer, DevOps engineer and system engineer
Minimum 5 years of hands-on experience in software system analysis and design.
Demonstrated leadership experience of 5 years or more in information management for ISP/Telecom/Large Enterprise or MNO, showcasing a proven track record of success.
A thorough grasp of software development tools, methodologies, system and security management, various operating systems, enterprise software, database management systems, computing, data center operations, cloud computing and related technologies.
Comprehensive knowledge of various operating systems, software applications, database management, data centers, and cloud technologies.
Proficiency in infrastructure monitoring, management, and automation tools, including crisis, incident, and problem management processes, along with security measures.
Demonstrated ability to develop and implement strategic technology plans that align with business goals.
Excellent leadership and team management skills, with a track record of mentoring, developing and hiring technology professionals.
Strong communication and interpersonal skills to engage effectively with various stakeholders.
Strong financial acumen, with experience managing technology budgets and resources.
Proven ability to excel in dynamic, and competitive environments, with a focus on achieving results.
Willingness to travel within Nepal as required and preference given to candidates with international exposure; Nepalis currently working abroad are encouraged to apply.