Vacancy Announcement from FEAT International
Junior Operations and Communications Executive
Seats Available : 2
Come for a job, you’ll find a family here. At FEAT International, we work on the mission of learning and growing together. Our big family believes in celebrating the diversity and uniqueness of each one of us. This is how we create amazing things together.
To strengthen our team, we are looking for an Junior Operations and Communications Officer who wants to be a part of our growing family.
About This Position
This job position is for the one who can bridge the gap between our current clients and our other departments.
Your Responsibilities
- Oversee daily operations and makes adjustments as necessary
- Plan and implement the digital marketing campaigns and other required project in accordance to the need of the client by forming proper collaboration with developer team
- Promote communication between colleagues for the benefit of information flow.
- Provide support to all business units including administrative, financial and human resource department.
- Conduct regular operational reviews and audits for preventive maintenance.
- Provide excellent customer service in order to build and maintain strong relationship with customers.
- Ensure customer complaints are handled and resolved accurately and quickly.
- Develop and implement plans to improve operational effectiveness and efficiency.
- Request or acquire equipment or supplies necessary for the project and timely visit during the project
- Communication with vendors and influencers for the project and finalizing the appropriate one based on the project criteria
- Visiting and finalizing the appropriate location for the project based on suitable accessibility of budget
- Organizing training seminars to enable clients to fully utilize product features and benefits
- Identifying ways to overcome clients initial dislike of company product and required changes as per requirements
- Regular interaction with clients through telephone calls, email communications or face-to-face meetings
- Provide ready access to all experimental data for the faculty researcher and/or supervisor
- Maintaining an accurate record of all existing and potential clients
Skills you require for this position
- Minimum academic qualification of Bachelor’s in business administration or any other relevant field
- Must have a strong knowledge of management principles and theories
- Must have a good communication skills
- Must be very attentive to details and thorough in completing the work tasks.
- Must have skilled in using the Microsoft office packages, email and social media websites.
- Must be able to handle the ongoing pressure
Experience required
Minimum of 1 year in the same field.
Bonus Skills
- Familiar with Google Ads
- Ability to multi-task
- Super energetic towards work
