Vacancy Announcement from US Embassy : American Citizen Services Assistant
Announcement Number: Kathmandu-2021-037
Hiring Agency: Embassy Kathmandu
American Citizen Services (ACS) Assistant- All Interested Applicants
Open Period: 12/13/2021 – 12/27/2021
Format MM/DD/YYYY
Vacancy Time Zone: GMT+5.75
Series/Grade: LE – 1420 7
Salary: NPR ₨1,171,757
Work Schedule: Full-time – Full time 40 hours per week.
Promotion Potential: LE-7
Duty Location(s): 1 Vacancy in Kathmandu, NP
Telework Eligible: No
For More Info:
HR Section
977-1-423-4000
Recruitktm1@state.gov
Overview
Hiring Path: • Open to the public
Who May Apply/Clarification From the Agency: All Interested Applicants/All Sources
From the Agency: For applicants who are USEFMs, the final grade/step for this position will be determined by Washington DC. The proposed grade is FP-07.
Security Clearance Required: Public Trust – Background Investigation
Appointment Type: Permanent
Appointment Type Details: Indefinite subject to successful completion of probationary period
Marketing Statement: We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.
Summary: The U.S. Mission in Kathmandu, Nepal is seeking eligible and qualified applicants for the position of American Citizen Services (ACS) Assistant. This vacancy is open to all interested applicants.
The work schedule for this position is: Full Time (40 hours per week)
Start date: Candidate must be able to begin working within a reasonable period of time of receipt of agency authorization and/or clearances/certifications or their candidacy may end.
Supervisory Position: No
Relocation Expenses Reimbursed: No
Travel Required: Occasional Travel
Occasional travel may be required.
Duties
The incumbent performs routine consular services for American citizens and provides assistance with emergency ACS cases. The incumbent drafts routine correspondence, prepares cases for review by the Consular Officer, maintains ACS records, responds to telephone queries on a variety of ACS issues, and develops reliable local contacts and resources. Assists in anti-fraud investigation work associated with citizenship. When needed, the incumbent provides assistance to other units in the Consular Section.
Qualifications and Evaluations
Requirements: EXPERIENCE: A minimum of two years of experience in any clerical or administrative work is required.
Education Requirements: Completion of two years of university studies is required.
Evaluations: These may be tested (Language, Skills and Abilities):
LANGUAGE: Fluent speaking/reading/writing English is required. Fluent speaking/reading/writing Nepali is required.
Please specify in your application your level of proficiency in ALL languages listed above.
SKILLS AND ABILITIES: The ability to work with automated office equipment (word processing, email, and internet) is required. The ability to exercise tact in dealing with numerous clienteles, and the ability to work on emergency cases under continuous pressure are also required. A good knowledge and working experience of Windows-based computer applications such as MS Word, Excel, and Outlook is required. Uses proprietary consular systems for American Citizen Service
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
Qualifications: All applicants under consideration will be required to pass medical and security certifications.
Benefits and Other Info
Benefits:
Agency Benefits: Benefits will be explained to the selected candidate during job offer.
Other Information:
HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.
HIRING PREFERENCE ORDER:
AEFM / USEFM who is a preference-eligible U.S. Veteran*
AEFM / USEFM
FS on LWOP and CS with reemployment rights **
* IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.
How to Apply
How to Apply: All candidates must be able to obtain and hold a security clearance.
Applications must be completed and submitted through Electronic Recruitment Application (ERA).
Applicants must address each required qualification with specific information supporting each item. Failure to do so will result in a determination that the applicant is not qualified.
To apply, please click the “APPLY TO THIS VACANCY” button, create or log-in to your ERA account and begin the application process.
For information on ERA and detailed instructions on how to apply, please visit the ERA information page in our internet site below:
ERA information page-Internet site:
https://np.usembassy.gov/jobs/
Paper or e-mailed applications are not accepted.
Required Documents: In order to qualify based on education, you MUST submit the requested diploma and / or transcripts as verification of educational requirement by the closing date of this announcement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you will not be considered for this position.
Please provide the required documentation listed below with your application:
- Copy of Citizenship
- Education Transcript
- List of References
- DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (This is applicable to EFM applicants who claim status as a preference-eligible U.S. Veteran)
- SF 50 (This is applicable to EFM applicants only)
- Residency Permit (for non-Nepali citizens only)
- Other Documents
Next Steps:
Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.
Thank you for your application and your interest in working at the U.S. Mission in Kathmandu, Nepal.
