Ncell Trainee (Customer Service and Operation)
JOB OPPORTUNITY
An
energizing career awaits you!
We invite you to join us on this journey of 5 months extensive traineeship
opportunity in your relevant area.
Position: Ncell Trainee (Customer Service and
Operation)
Commercial
(Sales & Marketing)
Customer
Service and Operation
Digital
Self Service Assignment
Responsibilities
·
Make
weekly communication plans for the app and non-app users to increase app
installs, monthly active users, and revenue.
·
Create
a 360-degree report on various marketing effort and their conversion.
·
GTM
management of Internal and External (targeted) communications.
·
Liaison
with Digitization, Product, Brand Team for efficient GTM.
Qualifications/Experiences
·
Students
who are at least enrolled in the final year/semester of Master’s Degree in
Management OR Individuals who have cleared Master’s Degree in Management within
the past 2 years.
·
Specialization
in Digital Marketing preferred.
Requirements
·
Excellent
personal and professional record in college or previous employment.
·
Should
have relevant functional knowledge and skillsets
·
Excellent
knowledge of Microsoft Office tools (especially MS Excel), SQL, and relevant
functional tools and applications
·
Should
be able to work in a collaborative and team-based environment
·
Should
be creative and able to explore various subject matters
·
Should
be proficient in English and Nepali – both written and oral
·
Knowledge
of basic app and software development lifecycle.
·
Knowledge
of basic UI/UX.
Key
Deliverables
·
Daily,
Weekly, monthly reports related to specific tasks.
·
Implementation
of GTM plans and KPI monitoring
·
Analysis
of customer base and app user and bring ideas to increase conversion.
